Straight answers, no fluff.

A chatbot follows scripted decision trees. An AI agent uses a language model to understand context, reason against your business rules, and take actions inside your systems — from booking to CRM updates to escalations.

Focused deployments — a chatbot, a voice agent for one flow, an AI-assisted follow-up sequence — typically launch in 2–4 weeks. Multi-agent enterprise systems take longer, usually 4–8 weeks, depending on integrations and data readiness.

They arrive pre-trained on modern language models. We fine-tune each deployment on your brand voice, business data and specific workflows before it goes live.

Yes. We integrate with the major CRMs, communication platforms, calendars, payment processors, marketing tools and industry-specific systems. We also build custom API integrations where a native connector doesn't exist.

Security is designed in from the start. Systems use enterprise-grade encryption, follow the data-protection standards relevant to your industry, and run inside secure cloud infrastructure. For regulated industries we discuss your specific compliance requirements in scoping.

Both. Most engagements start as a defined build project. Many clients then move to a retainer for ongoing optimization, maintenance and new work.

OXONTA works across service businesses and B2B — from clinics, agencies and law firms to ecommerce and coaching. Our approach adapts to the operation; the underlying capabilities are similar across industries.

Cost depends on scope, integrations and the outcome you need. We share indicative ranges after a short discovery conversation so you can plan realistically before committing.

All of the above. We recommend the platform that best fits who will be editing the site, what it needs to do, and how it will grow — not what's easiest for us to build in.

Yes. Every migration starts with a URL inventory and a mapped 301 redirect plan, followed by post-launch monitoring for indexation and ranking changes.